So I just downloaded Splunk and I’m getting hands on my MacBook Pro! It was during an IT Service Management training that I first heard of Splunk. No wonder as it has its roots in the IT shop and I met such folks there.
Splunk is a platform for operational intelligence. It processes data and streams, coming from different places. Just like in an IT department where you have tons of servers generating massive amounts of data. So if there’s an interruption for instance, Splunk helps you find find the needle in the haystack. Splunk can help custom reps for instance to mine through the big data.